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Altered Service

Altered product policy
Service commitment
All the Altered products and authorized sales products enjoy Altered Service
Warranty Policy
Warranty Period is 2 years
Warranty Regulation
1.Users can get warranty services with warranty certificate under warranty for free.
2.The policy is confined to Chinese mainland.
Beyond of the warranty scope 
According to the article 17 of “some of commodities’ repair and return regulations” in China, users can’t get warranty service in the following situations under warranty .
1.The damage caused by customer’s inappropriate usage, maintenance, and preservation
2.The damage caused by dismantle movement of non-our-company authorized maintainer
3.Without warranty certificate or valid invoice
4.The product model number of warranty certificate doesn’t match the model number of the repaired product or the repaired product model number has been changed
5.The breakdown or damage caused by the force majeure
If the products don’t conform with the warranty requirements under warranty, the company will charge. When the repairer collect fees, the repairer need specify reasons on the fix card and get customers’ sign to confirm it. 
Charging problem after warranty
Products after warranty will charge consumers for cost of overhaul and spare parts fee.
Miscellaneous 
1.Valid warranty certificate refers to formal purchase invoice and warranty card, and the warranty ID must match the product model number.
2.Warranty is judged from the product’s sale date without warranty certificate. 
 
 
 

 

 

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Copyright:Harbin Altered Technology Co., Ltd. Black ICP Preparation No.10202465 -1