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Common problems

1. Which kind of building can adopt electric heating?

  In general, the national building should conservers energy 50%,the civil building should conservers energy 65%.
Energy conservation in building means the exterior wall of building should adopt new insulation technology (the thickness of XPS/EPS should be 5-10cm, the unit weight of XPS/EPS is above 18kg. Pressuretightness of building should be good( the glass should be triple insulting glass).
Specification should be according to the climate and orientation of building,please consult customer service.
2.Difference of electric heating film and electric heating floor film, just a packaging?
Electric heating floor film has many advantages, it is an upgrade product. Interior:special contacted card and junction line are welded, this kind of connection decrease the error probability fo electric heating film in the progress of manual construction. There is leakage protection system in the interior of electric heating floor film.
Exterior:PVC,insulation,withstand voltage for the exterior seal of electric heating film.There is a socket cable which has the features of high waterproof,withstand voltage,insulation. 
3.How long is the service life of Altered intelligent electric floor heating system?
Over 50 years.
In the aspect of service life, after installation is completed, the electric heating film is fixed state,without wear,without ultraviolet radiation, without oxidizing conditions. The heater element -special printing link is closed in the two layers of PET, PET will be aging in the high temperature,but the normal surface temperature of electric heating floor film is 50 ℃.It falls far below the the aging temperature, so the service life of electric heating film is equal to the life of the building .
4.What are the advantages of Altered intelligent floor heating relative to the central heating?
 (1).The advantages of price and operating cost;
 (2).Altered intelligent heating system is a kind of flexible heating,it is different from traditional air convection way.
 (3).It is energy-saving without pollution,it also can send out far infrared ray which is beneficial to our body.
 (4)It is easy to install,no maintenance.
 (5) It is different from traditional water heating.
5.Distribution requirements of electric heating ?
Distribution requirements of electric heating is not high, there is three kinds of household electricity:electricity of socket,living electricity, electricity of air conditioning. Altered intelligent heating use the same loop with air conditioning, air conditioning use the loop in summer and the Altered intelligent heating system use the loop in winter. You’d better not add outer net. If the area is big, we will provide you corresponding solution by our electrical engineer.
6.Does the Altered intelligent heating system have electromagnetic radiation which is harmful to our body?
Far infrared ray of 9—15μm is necessary to all the bionts,it is also easy to produce resonance for the skin and tissue ,and permeates to the deep layer of skin in order to produce warm effect, improve blood circulation,expand blood capillary, exclude microcirculation disturbance.People can get the function of promoting blood circulation and removing obstruction in channels by far infrared ray;it also promotes metabolism,make the skin exquisite.Altered intelligent heating film heating system has passed the test of national testing center of far infrared rays. 
7.Which kind of floor board can be used for the floor heating system?
 Floor board inflates because of absorbing the moisture,floor board shrinkages because of floor heating, so we have a strick standard on stability and anti-deformability for choosing floor board for floor heating, some floor board can’t be used for floor heating. The floor board for  floor heating must have good thermal conductivity,good thermal stability,good environmental performance,good anti-deformability.
In general, three layers wood of composite floor board and multilayer composite floor board. When you buy these floor board ,you must get the instruction about the floor board can be used for the floor heating .In addition, thickness of the floor board for floor heating is 10~15mm.If the floor board is too thick,the temperature heats up slowly. If the floor board is too thin ,it will bring poor effect of heat storge. We should choose a narrow floor in order to avoid transformation .
 The installation standard of floor board for floor heating is high, so the floor board must be installed by the professional construction team.
8.What is the heating method of electric heating floor film?
Conductive ink is printed on the PET, electric heating floor film heat the objects and walls by the far infrared rays.Altered electric heating floor film is the only one electric heating film which can be used under the floor. It overcomes the defects of “heat head cool feet”, it is more confirm the concept of Traditional Chinese Medicine,it is more comfortable and more economical.
9.How does the Altered intelligent heating system conserve energy?
Power consumption of Altered intelligent heating system has a close relationship with the exterior structure of house. Altered intelligent heating system induct the temperature by thermostat.When the temperature of room reach the set temperature, the thermostat will tripped. When the heating film we can conserve energy by the users’ control,it can reach an effect of behavior of energy saving. In a word,energy saving of Altered intelligent heating system includes three aspects,(1) electric heating film thermal conversion rate is 99.68%.(2)building conservation(3)behavior of energy saving.
10.Does the electric floor film can realize energy saving when it is shut?
    Electric floor heating film has automatic temperature control device, it will turn off when it reaches the set temperature. If there is a room which is no people to live in , we can adjust the temperature comfortable, it is not benefit to save energy if we turn of and turn off the switch frequently.
11.Does the installation of Altered intelligent heating system impact the construction period?
  It is very easy to install the Altered intelligent heating system, the installation will not impact the construction period. There is four parts for the Altered intelligent heating system: electric heating floor film,T-cable,special-purpose line of cable,thermostat. We account the material quantity according to each room,so you just need connect the waterproof quick connector and thermostat when you receive the goods.
12.In general, 80w one square meter, so a hundred square meters is 8000w. How can the the family power support the big load?
Our system adopts control method by each family and each room. Each room has a thermostat,in general, we don’t turn on all the system together, probability of all the electrical appliance work together is small.If there is not electrical appliance of big power,you need not to transform. We suggest that you turn on the system one room by one room in the first time. Our electrical engineer will answer your questions detailedly. 
13.Does the heating system affect the space of room ? How high does the system will cut down ?
We can ignored the thickness of electric heating film ,because it is only 3~4mm. The thickness of (XPS/EPS) is 3~5cm, the thickness of floor board is 1cm. However ,the traditional water heating is consist of cement with thickness of 3cm, conduit with the thickness of 2.5cm, and floor board with the thickness 1cm.
14.Can the electric heating floor film be installed in the bathroom or kitchen.
The electric heating floor film can be installed in the bathroom an kitchen, because our products have PVC outer sheath,so we have waterproof and dustproof function. You’d better make a waterproof layer. If the bathroom and the kitchen is small, you’d better adopt heating cable.
15. How to wire for your electric heating floor film during the decorating?
You can go on your decorating, then put the thermostat on a convenient point which is 1.4m high off the ground. You should reserve a 86 box, then tread the cable with fireretardant pipe at the length of 6.
16.Can we drill or nail on the place where is installed electric heating film?
No,you can’t. Because,drill or nail will damage the electric heating floor film.
17.What is the heat preservation of the building? What is the requirement?
There is a index for building energy saving, the requirement includes heat preservation for ground, heat preservation for exterior wall,heat preservation for staircase, heat preservation for the wall between the two families,and heat preservation for walls and doors.
18.What is the power consumption of Altered intelligent heating system?
If the house reach the 65% energy saving index, we can design 80w/㎡,the system works less than 3 hours. The power consumption of square meter is 0.23kw/day.
19.How long is the service life of Altered intelligent heating system? How long is the warranty period for Altered heating system?
The service life of Altered intelligent heating system is 50 years. Warranty period of Altered heating floor film is 2 years,warranty period of thermostat is 2 years.
20.How long is the warranty period of electrical heating floor film?
Warranty period of Altered heating system is 2 years, in warranty period we will take responsibility of our products. We can replace the damaged products for free in the condition of non-artificial damage.
 
 
 
 

 

 

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Copyright:Harbin Altered Technology Co., Ltd. Black ICP Preparation No.10202465 -1